Reviewed · THAMES RIVER CRUISES
London Tootbus Hop on Hop off Bus Tour and Thames River Cruise
London’s sights stretch from Buckingham Palace and Westminster to the Tower of London, St Paul’s, and the museums of South Kensington. Tootbus links them on three hop-on hop-off routes, then adds a Thames cruise. I like the freedom to pause where a place catches your eye, and the river trip gives you a welcome change of view from the bus.
The main caution is reliability: waits can be long, and some riders have had buses pass them, stop running, or end service early. The app and stop names can also be confusing, so this works best when you have time to spare rather than a tight sightseeing schedule.
- Three routes cover different parts of London: The stops range from Westminster and the Tower to Notting Hill, Paddington, King’s Cross, and the British Museum.
- The Thames cruise is included: Its ticket is valid for the same period as your bus pass.
- You can choose a one, two, or three-day pass: The longer options give you more room to hop off and explore.
- Audio comes in adult and children’s versions: Commentary is recorded, not guaranteed to be live.
- The app tracks buses and stops: It can help you locate a nearby stop, though it may load slowly or be hard to navigate.
Three routes make a broad first pass through London

The bus is most useful as a moving overview and a way to connect far-apart sights. You can ride with a view from the upper deck, then get off when you want more time on foot. This is a different kind of sightseeing from the Underground: the Tube may get you across town faster, but from the bus you can watch the city change around you.
The central route gathers many of London’s best-known sights. It starts near Coventry Street, close to Piccadilly Circus, then reaches Trafalgar Square, Whitehall, Parliament Street, Westminster Bridge, the London Eye, Covent Garden, St Paul’s Cathedral, London Bridge, and the Tower of London. Stops near Westminster Pier and Temple fill in the riverfront stretch.
The western route starts around Grosvenor Gardens and Buckingham Palace Road. It passes Buckingham Palace, Lambeth Palace, and Westminster before heading toward Piccadilly, Green Park, Hyde Park, Harrods, the museums, Kensington Palace, Notting Hill Gate, Bayswater, Paddington, Oxford Street, Marble Arch, and Victoria Station. This is the route to choose if you want to connect royal London and the west side without planning every Tube change.
A third route serves the area around Russell Square, Euston, King’s Cross, and St Pancras, with stops near the British Museum and Covent Garden. It gives you access to several major transport hubs as well as central sights. The route descriptions include some stop names and street addresses, so use the app or map to match the stop to the place you want, rather than relying only on a stop number.
You do not need to ride every route in one go. If you try, you may spend much of your day sitting in traffic. Instead, use the lines to connect a few areas that matter to you, and treat the bus as sightseeing transport rather than a fast city transit service.
What the main stops offer on foot

At the center of the circuit, Trafalgar Square is a natural place to pause. From there, Whitehall leads toward the Parliament buildings and Westminster, while the route also serves Horse Guards Parade. These stops put you close to several major sights in a compact area, though the stops are not always right at the entrance to the place named. Expect a short walk and check the map before you set off.
Westminster Bridge and the London Eye put you beside the Thames, with a clear sense of how the river shapes the city. Waterloo Station is another nearby stop, useful if you are linking the bus with rail travel. The river cruise departs from the Westminster Pier area, making it practical to pair the boat ride with a visit to Westminster or the London Eye.
Covent Garden offers a change of pace from the grand government buildings. It is also a convenient stop for the theater district. St Paul’s Cathedral is one of the central route’s most significant stops, while London Bridge and Tooley Street bring you to the south bank of the river. At Tower Hill, you are close to the Tower of London. These sights can each absorb much more time than a quick bus stop, so decide in advance which ones you want to enter and which you will simply see from the outside.
On the western route, Buckingham Palace is the headline stop. Nearby stops serve Green Park and Hyde Park, offering a chance to trade traffic and stone facades for a walk among the trees. Harrods and the museums are further west. The museum stop name is broad, so check which museum you plan to visit and confirm the closest stop before getting off.
Kensington Palace and Notting Hill Gate bring the route into residential and shopping districts rather than only the grand central core. Bayswater Road and Paddington Station extend the circuit north. Oxford Street and Marble Arch are useful for shopping and onward connections, while Victoria Station links the route back toward the central sights.
The northern route covers Russell Square, Euston, King’s Cross, and St Pancras, all practical transport points as well as places in their own right. It then serves the British Museum and Covent Garden. This is a handy circuit if your plans include the museum or you are staying near one of the major stations. But it is worth checking the bus’s live position before waiting, particularly if you have a timed entry elsewhere.
More Thames cruises in London:
- London Big Bus Hop-On Hop-Off Tour with Optional River Cruise
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The Thames cruise is a worthwhile change of pace

The included river cruise gives you another perspective on London’s riverside sights without adding a separate ticket cost. It is a hop-on hop-off sightseeing cruise, and the cruise ticket remains valid only for the same period as your bus pass. If you buy a one-day pass, do not assume the boat ticket lasts beyond that day.
The cruise is one of the strongest parts of the package for many itineraries. The boat operator’s commentary can be more engaging and easier to follow than recorded commentary on a noisy bus. The river also offers a calmer way to see the city after hours of traffic and stop-start travel.
Plan the boat ride as part of your route rather than an afterthought. Westminster Pier is listed among the stops, so you can combine the cruise with the Westminster area. The information provided does not specify cruise departure times or how long the boat ride takes, so check those details before building your day around it.
Audio commentary, app, and the small practical snags

Adult audio commentary and a bespoke children’s version are included. The commentary is recorded, so you should not expect a live guide to explain each sight or answer questions as you go. Some riders find the information useful; others have found it sparse, repetitive, or out of sync with the bus’s location. At times, commentary has reportedly gone missing.
Headphones are provided, but have them ready when you board so you are not searching for them at the door. Traffic noise can make audio harder to hear, especially in central areas, and there is music in the mix. Bring realistic expectations: the audio can add context, but it may not replace a dedicated walking tour or museum guide.
The Tootbus app offers real-time bus tracking and directions to the closest stop. That is useful when you are deciding whether to wait or walk to another stop. However, the app has been slow to open for some people, and the stop names can be hard to match with the actual street locations. Save or screenshot your mobile ticket before boarding, and keep a printed map or a clear route plan as backup.
Service can be uneven. Some days bring frequent buses and easy boarding; other days can involve waits of 30 minutes or much longer. Traffic, demonstrations, and other disruptions can slow the route or interrupt service. A few riders have reported buses passing stops, sudden changes, or service ending early. These problems are not guaranteed, but they are important when weighing the pass against the Tube or a timed booking.
What $53.74 buys, and when it is good value

At $53.74 per person, the pass bundles sightseeing transport, recorded commentary, app tracking, and a Thames cruise. The price is easiest to justify if you will use several routes and get off at more than one or two sights. The cruise adds value, especially if you planned to take a river trip anyway.
The pass comes in one, two, and three-day options, but the listed price is not necessarily the price of every option. Compare the selected pass duration with your plans before booking. A one-day pass can work for a broad overview; two or three days make more sense if you want to visit museums and major sights at an unhurried pace.
It is not automatically the cheapest way to get around. London’s public transport may be faster for direct journeys, while the bus’s value is the view and the ability to pause near major sights. If you mostly need to reach a specific place quickly, the Tube or another transport option may serve you better. If you want transport that doubles as sightseeing, the package has a stronger case.
The pass is typically booked well in advance, around 47 days on average. Booking ahead may suit a fixed itinerary, but the key choice is not simply how early to buy. It is whether your schedule has enough slack to absorb traffic and possible waits.
More bus tours in London:
- London: London by Night Sightseeing Open-Top Bus Tour
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★ 3.9 · 4,327 reviews - London: Big Bus Hop-on, Hop-off with Optional River Cruise
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Who should book Tootbus

This experience suits first-time visitors who want an overview before exploring on foot, families who will use the children’s audio, and anyone who likes choosing stops as the day unfolds. It can also help you connect sights on opposite sides of central London without planning every leg yourself. The friendly, helpful drivers and clean, comfortable buses are genuine advantages when service is running smoothly. One rider also singled out a live guide named Leon for his humor and London knowledge, though the standard audio is recorded and you should not count on having a live guide.
It is less suitable if you have a packed schedule, need dependable point-to-point transport, or expect a polished live narrative throughout. The 2-hour duration is approximate, while your pass may be valid for one, two, or three days. Do not treat that approximate ride time as a promise that you can see the whole city in two hours.
My advice: book if you want the Thames cruise, enjoy open-top city views, and can stay flexible. If you need to arrive on time, use the Underground for that leg and save the bus for a slower sightseeing day. You can cancel for a full refund up to 24 hours before the experience begins, which gives you some room to reconsider if your plans change.
FAQ

How long does the experience take?
The tour is listed as approximately two hours, but the pass can be selected for one, two, or three days. Time on the routes will vary with how often you get off and traffic conditions.
What is the ticket price?
The stated price is $53.74 per person. The experience offers one, two, and three-day pass options, so check the price for the duration you select.
How many bus routes are included?
The ticket gives access to three distinct routes serving central London, the west, and areas around Russell Square, King’s Cross, and the British Museum.
Is a Thames River cruise included?
Yes. A hop-on hop-off Thames sightseeing cruise ticket is included, and it is valid for the same period as your bus ticket.
What languages are available for the commentary?
The experience is offered in English. It includes adult audio commentary and bespoke children’s audio commentary.
Can I track the buses?
Yes. The Tootbus app provides real-time bus tracking and helps you locate the closest stop. Keep your mobile ticket accessible, since the app has been slow to open for some riders.
Are food, drinks, or a restroom included on the bus?
No. Food and drinks are not included, and there is no restroom on board.
Can I cancel for a refund?
You can cancel for a full refund up to 24 hours before the experience’s start time. Cancellations or changes made less than 24 hours in advance are not accepted for a refund.
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